Frequently Asked Questions

Everything you need to know about your Lingerie Living experience.

How do I find my perfect size?

We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for comfort, or you can contact our fit specialists for personalized advice.

What is your return policy for intimate apparel?

For hygiene reasons, we only accept returns on items that are unworn, unwashed, and have all original tags and protective adhesive strips attached. Returns must be initiated within 30 days of delivery.

How should I care for my delicate lingerie?

To preserve the life of your lace and silk pieces, we recommend hand washing in cold water with a gentle detergent. If using a machine, always use a mesh laundry bag and a delicate cycle.

Is your packaging discreet?

Yes, all orders are shipped in plain, unbranded mailers or boxes to ensure your privacy. The sender name on the shipping label will appear as 'LL Shipping Dept'.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.